Privacy Policy

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, delivery address, and location (if you enable location services).

Order Information: Details of the fruits and vegetables you purchase through the Platform, your order history, and delivery preferences.

Payment Information: While we may use third-party payment processors, we may collect information related to your transactions, such as transaction dates and amounts. We do not directly store your complete payment details (e.g., credit card number).

Device Information: Information about your device, including the device type, operating system, unique device identifiers, IP address, and network information.

Usage Information: Information about how you use the Platform, such as the features you access, the pages you view, and the dates and times of your visits.

Communications: Records of your communication with us, including emails and phone calls for customer support or inquiries.

Directly from you: When you create an account, place an order, contact us, or otherwise interact with the Platform.

Automatically: When you use the Platform, we automatically collect certain information about your device and usage.

Through third-party service providers: We may use third-party services for payment processing, analytics, and other functions that may collect information on our behalf.

We may use your information for the following purposes:

• To provide and improve the Platform
• To communicate with you
• For marketing and promotional purposes
• To process payments
• To ensure security and prevent fraud
• To comply with legal obligations
• For analytics and research

We may share your information with the following categories of recipients:

Service providers: Third-party companies that provide services on our behalf, such as payment processors, delivery partners, analytics providers, and customer support services. These providers are contractually obligated to protect your information.

Business partners: In limited circumstances, we may share information with business partners to offer you joint products or services.

Legal authorities: We may disclose your information to law enforcement agencies, government bodies, or other legal authorities if required by law or legal process.

In connection with a business transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With your consent: We may share your information with third parties with your explicit consent.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server facilities. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

You may have certain rights regarding your personal information, including the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information (subject to certain exceptions).
• Objection to Processing: Object to the processing of your personal information for certain purposes, such as direct marketing.
• Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and within the Platform. We encourage you to review this Privacy Policy periodically for any updates. The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Contact Number: +91 7757996491
• Email: support@hyprfrsh.com
• Website: hyprfrsh.com

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.